Privacy Policy

1. Introduction

Wick & Craft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

2. Information We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Personal Information: Name, billing address, shipping address, email address, and phone number.
• Payment Information: We do not store full credit card numbers. Payments are processed securely via our third-party providers (Stripe/PayPal).
• Technical Information: IP address, browser type, and device information used to access our site.

3. How We Use Your Information

We use the information we collect to:

• Fulfill and ship your orders.
• Communicate with you regarding your order status.
• Send you marketing communications (if you have opted in).
• Screen for potential risk or fraud.

4. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate and improve our services, as described above. For example, we use Stripe and PayPal to process payments securely. These providers receive only the information necessary to complete payment transactions and are required to handle your data in accordance with applicable privacy and security standards.

5. Your Rights

If you are an Australian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].